Wrapping up your SkyMall.com order is as easy as pie. You can pay for purchases by credit card (MasterCard, Visa, American Express, and Discover cards—the usual), check, money wire, or PayPal. You can also use a gift card! You’ll be charged when we ship the items out and send them on their way to you.

If it so happens that we have to send out your order in more than one shipment, a partial charge might appear on your account. Once everything is on its way, the full purchase amount will be charged then.

If you have to cancel an order, your cash back timeline will be determined by your financial institution. Here’s a helpful guide with estimated times:

  • DEBIT CARD: 24-72 hours, varies by bank
  • VISA & MASTERCARD: 7-14 days, varies by bank
  • DISCOVER CARD OR AMERICAN EXPRESS: 30 days

TAXES

If it were up to us, there’d be no such thing. But taxes are determined by the state to which you’re shipping items, so the amount of tax added to applicable purchases will coincide with state and local laws of the shipping address. In some states, tax must also be charged on shipping and handling.

SECURE PAYMENT POLICIES

We promise every transaction made online at SkyMall.com is as safe as can be! We use Secure Socket Layer (SSL) technology to keep you and your payment information under proverbial lock and key.

ADDRESS VERIFICATION AND ALTERNATIVES

Before we send anything anywhere, we double check your bank’s records with the shipping address and account holder information to prevent fraudulent purchases. Make sure the card or account you’re using at checkout has your name on it if you share with a family member.

If you need to ship something to an address other than the one listed on your card account, just do us a favor and give your financial institution a call and add the address you’d like us to ship to to your verified address list. This will help prevent any slow-downs in getting merchandise out of our warehouse and on its way to you.